Terms of Service

1. Overview

These Terms of Service ("Terms") govern your access to and use of the kairosai.gr website and the services provided by Kairos AI, a digital communications and marketing automation agency based in Athens, Greece. By accessing the site or engaging our services, you agree to these Terms.

2. Our services

Kairos AI provides marketing automation, social media management, WhatsApp Business operations, paid media management, and related digital services to business clients. Specific deliverables, fees, and service levels are defined in each individual client agreement.

3. Client responsibilities

Clients are responsible for: the accuracy of information and creative assets they supply; compliance of their underlying business with applicable law; timely approvals where required; and maintaining the credentials and authorizations required for Kairos AI to operate their channels. Clients authorize Kairos AI to act on their behalf on Meta Platforms (including WhatsApp Business), Google services, and any other platforms agreed in writing.

4. Fees and payment

Fees are set out in each individual client agreement. Invoices are payable within 15 days of issue unless otherwise agreed. Late payment may result in suspension of service.

5. Intellectual property

Content created by Kairos AI for a specific client, once paid for, transfers to the client for use in connection with the client's business. Kairos AI retains ownership of its platforms, tools, methodologies, and any assets not specifically commissioned by a client.

6. Acceptable use

You may not use our services to transmit unlawful content, infringe third-party rights, harass any person, or violate the terms of the underlying platforms (including Meta Platform Terms and WhatsApp Business Policy). We reserve the right to refuse or terminate services that violate these rules.

7. Limitation of liability

Kairos AI provides services on a reasonable-efforts basis. We are not liable for outcomes dependent on third-party platforms, changes to platform policies, force majeure events, or any indirect or consequential damages. Aggregate liability is capped at fees paid in the preceding 12 months.

8. Termination

Either party may terminate a service engagement with written notice as specified in the relevant client agreement. Kairos AI will return or delete client data on request at the end of an engagement, subject to legal retention requirements.

9. Governing law

These Terms are governed by the laws of Greece. Disputes are subject to the exclusive jurisdiction of the courts of Athens.

10. Changes

We may update these Terms. The "Last updated" date above reflects the current version. Material changes will be communicated to active clients.

Contact

Questions about these Terms: [email protected].

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